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Telemarketing Associate

Columbia, SC 29229

Posted: 07/14/2025 Category: Marketing Job Number: 115687 Pay Rate: $15-$19/hr per hour based on relevant experience Work Location: On-Site

Job Description

ONSITE POSITION ONLY- MUST BE A LOCAL CANDIDATE
PRIMARY WORKING HOURS WILL BE MONDAY-FRIDAY, 8AM-5PM. DURING OPEN ENROLLMENT CALL CENTER HOURS WILL BE EXTENDED FROM 8AM-8PM (7 DAYS PER WEEK).

Please provide a few sentences describing what a typical day would like in this role:
This role will involve: Inbound/outbound (required number of calls) to leads to sell Medicare insurance policies.
Other more “customer service” outreach to new and existing members as part of retention efforts.
Handling compliance related calls/test calls from CMS.

Please provide a few sentences describing what a typical day would like in this role:
This role will involve: Inbound/outbound (required number of calls) to leads to sell Medicare insurance policies.
Other more “customer service” outreach to new and existing members as part of retention efforts.
Handling compliance related calls/test calls from CMS.


General JD:
 
Skills:    
Required
-PRESENTATION SKILLS
-SALES EXPERIENCE
-MEDICARE
-MICROSOFT OFFICE
-ORGANIZATIONAL SKILLS

Duties:    
-Sells insurance products through telemarketing. 

Responsibilities: 
-70% Places and answers (inbound and outbound) telephone calls from/to potential customers, Assists with decisions regarding plans and products. 
-15% Follows up/through on leads provided.
-15% Generates letters to prospective customers. Processes applications and prepares marketing/information packets.

Skills:    
Required Skills and Training:
-Working knowledge of word processing software 
-Good judgment skills
-Effective presentation skills
-Demonstrated verbal and written communication skills 
-Effective organizational skills
-Required Software and Other Tools: Microsoft Office. 

Preferred Skills and Abilities: 
-Working knowledge of spreadsheet and database software
-Effective customer service skills
-Analytical and critical thinking skills
-Ability to persuade, negotiate, or influence others 

Preferred Software and Other Tools: 
-Working knowledge of Microsoft Excel, Access, or other spreadsheet/database software. 

Work Environment: 
-Typical office environment. May involve work from home setting environment.

Education:    
Required Education Level and Degree Type: 
-High School Diploma or Equivalent Required Licenses and Certifications: Department of Insurance Licensure must be obtained within 60 days of hire in state employed. American Health Insurance Professionals Certification for Medicare within 90 days of hire. 

Preferred Education Level and Degree Type:
-Bachelor's Degree

Preferred Work Experience: 
-6-months sales experience

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About Columbia, SC

Ready to take the next step in your career? Explore our job opportunities in the vibrant city of Columbia, South Carolina, where endless growth opportunities await. Known for its charming blend of southern hospitality, rich history, and bustling arts scene, Columbia offers a unique backdrop for professionals seeking to thrive in their careers. From the stunning Riverbanks Zoo and Garden to the historic South Carolina State House, this city has something for everyone. Discover a variety of cuisines, art galleries like 701 Center for Contemporary Art, catch a show at the Koger Center for the Arts, or cheer on the Gamecocks at Williams-Brice Stadium. Explore job listings in this dynamic region today and embrace the charm and opportunities Columbia has to offer!