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Technical Subject Matter Expert - Senior (Oracle)
remote MCB Quantico, VA 22134 US
Job Description
LCAT Requirements / Must Haves:
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- Bachelor’s degree in Computer Science, Engineering, Information Systems, or a related field
- 7–10 years of experience in enterprise IT operations, systems integration, or technical architecture roles
- Proven experience supporting large-scale ERP or logistics systems in production environments
- Expertise in troubleshooting and resolving complex issues across infrastructure, middleware, and data layers
- Familiarity with ITIL-based service operations, including incident, problem, and change management
- Experience supporting Tier 3 operations, including root cause analysis (RCA), capacity planning, and performance tuning
- Strong understanding of system administration, database management, and interface/data flow troubleshooting
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- Experience with Oracle EBS, RICECPW components, and middleware technologies
- Familiarity with Agile and DevSecOps practices, including CI/CD pipelines and automated monitoring
- Experience with audit readiness, data integrity, and compliance frameworks (e.g., NIST, FISCAM)
- Exposure to AI/ML-assisted monitoring and predictive analytics for operations
- Experience supporting enterprise service desk (ESD) operations and knowledge base development
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- Serve as a key technical leader supporting enterprise operations across production and development environments
- Lead root cause analysis (RCA) for complex incidents and recurring problems
- Support the GCSS-MC Operations Center (GOC) and Enterprise Service Desk (ESD) with Tier 3 troubleshooting
- Analyze and resolve issues related to Oracle EBS configurations, RICECPW objects, and interface/data flows
- Forecast capacity needs and recommend system tuning or hardware adjustments
- Coordinate with infrastructure and network teams to resolve performance bottlenecks
- Support audit readiness by ensuring traceability, data integrity, and compliance with control frameworks
- Participate in Agile ceremonies and collaborate with cross-functional teams to support continuous improvement
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- We are seeking a Senior Technical Subject Matter Expert to lead operations support for enterprise IT systems.
- This role focuses on resolving complex technical issues, optimizing system performance, and ensuring data integrity across production environments.
- You’ll work closely with operations, cybersecurity, and engineering teams to maintain high availability and support mission-critical logistics functions.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, reach, climb stairs, walk, sit for prolonged periods of time, talk, and hear. The employee must occasionally lift and/or move up to twenty-five pounds.
Consulting Solutions and its family of companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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