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Support Engineer
Job Description
Ideal candidates will also have knowledge of circuit analysis, testing, and troubleshooting to assist with field returns
Typical task breakdown:
- This position will provide will be accountable for ECM field return process
- Track incoming filed returns
- Complete initial failure analysis and testing
- Send units to suppliers
- Update field return data according to the field return process
Education & Experience Required:
- Bachelor's degree in electronics / computer engineering
- 5 to 7 years experience
- Including internship and project related experiences
Technical Skills
- Knowledge of electronic circuit
- Data analysis
- Power BI
Soft Skills
- Must have a great customer service attitude as most interactions are with our product development groups.
- Must be able to manage individual tasks without direct oversight.
- Good communication skills
- Teamwork
- Attention to detail
Screening questions:
Do you now or in the future require sponsorship (e.g. H-1B)? Y/N
EEO and ADA Statement must be included at the bottom of each Job Posting:
Consulting Solutions and its family of companies is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at:
requests@consultingsolutions.com
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to use hands and fingers, reach, climb stairs, walk, sit for prolonged periods of time, talk, and hear. The employee must occasionally lift and/or move up to twenty-five pounds.
Consulting Solutions and its family of companies is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
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